Employee Considerations
In evaluating online compliance and ethics training, you should consider the
following questions that your employees likely will have:
- Are the courses available to take 24/7 at a time
convenient for me?
- How long will the courses take?
- Do I have to complete a course all in one sitting?
- Do I have to be a computer expert to operate the
course?
- Can I take notes?
- Is there a glossary?
- What if I have a question?
- Will I receive a certificate of completion?
- Are the courses available to take 24/7 at a time convenient
for me?
Employees dislike the
inflexibility of mandatory instructor-led training, where they are ordered to
attend a training session on a certain day and time regardless of their other
duties. Brightline's online courses respect the competing demands on employees'
time. Brightline's online courses are available to take 24 hours a day, 7 days
per week, so that each employee may take the course at the time most convenient
to him or her.
- How long will the courses take?
Consistent with industry research on
e-learning, Brightline's online compliance and ethics courses generally take
half the time it takes for employees to complete the same training in a
classroom setting. For example, Brightline's online course, Preventing
Workplace Harassment, takes about an hour to complete, with roughly an
additional thirty minutes for employees who take the "Supervisors' Duties"
section. Refresher courses that employees take in future years are
shorter.
- Do I have to complete a course all in one
sitting?
Employees need not
complete one of Brightline's online courses in one sitting; if they exit the
course, their place will be saved. When they return to the course, they will
return automatically to where they left off.
- Do I have to be a computer expert to operate the
course?
Brightline's online
courses are very easy to navigate. Even novice computer users have no problems
following the simple, step-by-step instructions for completing the course.
- Can I take notes?
Brightline's online courses provide employees
with an electronic notepad that they can use to take notes during a course and
print the notes out for future reference.
- Is there a glossary?
Brightline's courses avoid legalese and use
plain-English to teach complicated legal concepts. In addition, Brightline's
courses provide a glossary explaining the important terms used in the course.
Employees may access this glossary at any time while taking the course.
- What if I have a question?
Brightline offers an "Ask the Expert" feature
that allows employees to ask anonymous questions and receive answers online. An
official designated by your organization or, for an additional fee, by
Brightline Compliance, answers the questions. Both the question and answer are
posted to a moderated whiteboard that all learners can view. In this way,
individual learners can receive feedback on their questions while all learners
can gain additional understanding from the questions asked by others. If your
organization is not interested in using this feature, Brightline can simply
provide a link to a list of "Frequently Asked Questions" instead.
To
learn more about how the "Ask the Expert" feature works, contact us.
- Will I receive a certificate of completion?
Even though Brightline's course electronically
tracks who has completed the course, each employee has the option of printing
out a certificate of completion to keep for his or her own records. The
certificate lists the employee's name, the course he or she completed, and the
date of completion.
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